Terms & Conditions

Welcome to Lorenzo’s Aroma! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Products & Descriptions

All our products are handmade using natural ingredients. We strive to ensure accurate descriptions and images, but slight variations in color, texture, or scent may occur due to the artisanal nature of our work.

2. Orders & Payments

Orders are confirmed once full payment is received. We accept major credit cards and secure payment platforms such as PayPal or Stripe.
You will receive an order confirmation by email.

3. Shipping & Delivery

Please refer to our [Shipping Policy] for details.
We are not responsible for delays caused by shipping carriers or incorrect shipping details provided by the customer.

4. Returns & Exchanges

Due to hygiene reasons, we do not accept returns or exchanges unless the item is damaged or incorrect.
If there’s an issue with your order, please contact us within 7 days of delivery at lorenzoaromashop@gmail.com.

5. Use of Products

Our products are for external use only. Always perform a patch test before full use. Lorenzo’s Aroma is not liable for allergic reactions or misuse of the products.

6. Intellectual Property

All content on this site — including images, text, logos, and designs — is the property of Lorenzo’s Aroma and may not be copied or used without written permission.

7. Privacy

We respect your privacy. Please refer to our [Privacy Policy] to understand how we collect and use your information.

8. Changes to Terms

We may update these terms at any time. By continuing to use the site, you accept the most recent version of our terms.

9. Contact

If you have any questions, feel free to contact us at:
📧 lorenzoaromashop@gmail.com